All Things

Fundraising

Our services are designed to provide charities with an end-to-end solution, making fundraising easy for them.

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Acquisition Grow your donor base, using a balanced strategy.

Face-to-Face has proven to be the most powerful channel for acquiring high volumes of donors. We can connect charities to over 160 Face-to-Face partners around the world, providing you with access to not just high volume, but high-quality new donors.

    Telemarketing is a great way to acquire new donors and convert existing ones. Our locally-based teams across the region are committed to representing you well, whilst successfully delivering the message of your cause.

    • Lead conversions
    • Reactivations
    • Single gift conversions

    Digital is growing in importance as a platform to supplement primary fundraising strategies. We provide sustainable, cost effective digital marketing strategies to provide charities with long-term, high quality donors.

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      Retention Keep your donors with you for longer.

      Our proprietary cloud-based CRM, charitABLE, is PCI-DSS Level 1 compliant and meets the highest security standards in the payment industry.

        We make sure that your donations are collected safely, accountably and on time. Every time. With the best approval rates in the market, we process US$12 million donations every month, across 70 charities and 14 countries without missing a beat.

        • Credit card
        • Debit card
        • Bank account
        • Mobile payment

        We deliver complete contact centre services, making over 1 million calls each year to keep your donor base thriving.

        • Upgrade calls
        • Reactivation calls
        • Missed payment calls

        Strategic brand management, creative communications and a strong implementation plan is important to keep donors engaged with your charity. We develop and roll out integrated communications plans to bring donors on a journey that inspires them to continue giving.

        • Email
        • SMS
        • Print
        • Social media
        • Content development

        Financials can be hard to digest. We take the confusion away from the numbers and provide the clarity needed for charities to plan better for the best, long-term results.

        • Attrition
        • Income & Forecasting
        • Clawback & Recruiter Fee Verification
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        Consultancy Leverage on the latest market knowledge, insights and data to guide your fundraising strategies and track outcomes.

        We work with you to review your existing fundraising programme, compare them against market benchmarks, and then develop practical recommendations.

          Articles, case studies, reports, tool kits and more, to help anyone within the fundraising industry optimise the performance of their fundraising campaigns.

            We help small charities kick-start their recurring gift fundraising programme.

            • Strategies guided by industry best practices
            • Step-by-step guidance in set up
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            Analytics Data is great, but only valuable if used well. We use data to guide your fundraising strategies for maximum impact.

            With our broad base of 70 clients across 14 countries, we can provide you with valuable intelligence on how your fundraising campaigns stack up against the best in your country, and the region.

              We form donor profiles based on factors such as age group, donation amount and location, which we then use to help you target the right segments to deliver maximum return on investment for your campaign.

                Based on historical performance, we can project the contribution and lifespan of a cohort of donors, compare how various factors affect donation patterns and provide recommendations to maximise the value of your data.

                  We bring the fundraising sector together, to move forward and learn from each other. Our Datashare forum is an opportunity to come together, share best practices and practical recommendations on donor management improvements.