All Things Fundraising

Our services are designed to provide charities with an end-to-end solution, making fundraising easy for them.

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Payment Success Solutions We strengthen your payment processes with greater efficiency, security, and donor success rates. We help you reduce failed transactions and provide financial reporting so your team can focus on growing impact.

We guide you in selecting and onboarding the right bank and PSP, with region specific and compliance-ready recommendations. Tap into our global network of trusted payment partners for more flexibility and success.

    We handle your regular giving payment processing to lighten your team’s workload. Backed by PCI-DSS Level 1 certification, we also optimise payments to increase approval rates and ensure data security.

      We handle financial reconciliation, recruiter fee calculations, and clawback reporting — all with accuracy and transparency.

        We engage donors through professional calls and non-voice communication to recover failed payments and rebuild connection to strengthen donor relationship, extend lifetime value, and lowers attrition.

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          Donor Experience Design We transform every donor interaction into an opportunity to deepen connection. Through smart automation, omnichannel touchpoints, and compelling creative, we support your growth by turning donors into lasting advocates.

          Retain donors better by engaging in the most relevant and meaningful ways.

            Reach donors where they are, via their preferred communication channel at the right time.

            • Text based: Emails, email newsletters, SMS, WhatsApp, online messenger, direct mail.
            • Voice: Inbound, upgrade, conversions, rejected or cancelled reactivation calls, etc.
            • Digital: Social Media

            Compelling storytelling with impactful design lands your message to keep donors giving for longer.

              Say thank you to your donors with a physical touch. We can help source, produce and deliver.

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                Data Analytics and Consulting We empower your organisation with data-driven strategies that improve retention, optimise campaigns, and grow donor value. By combining tailored analytics, research, and expert consulting, we turn complex data into clear actions that deliver measurable results.

                We can analyse your existing data to mine for insights, trends and propose optimisations.

                  Benchmark and gain insights from our extensive global regular giving database.

                    We analyse the key donor characteristics and build detailed profiles to understand who gives, how much, and where so you can target the right audiences and maximise your campaign investment.

                      Our sophisticated model projects donor contribution patterns and lifespans, helping you make informed decisions faster about your investment strategies.

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                        signUP Streamline your donor acquisition experience by enabling users to sign up easily on their own devices with a shareable QR code. One interaction, multiple sales.

                        • Sign users up on their own device.
                        • Shareable QR code for referral sales.
                        • One interaction, multiple sales.

                        • Slow or lengthy signup process
                        • Illegible or inaccurate form entries
                        • Data & payment info at a risk
                        • Lack of real-time campaign visibility
                        • Data access and export are a hassle
                        • Disconnected tools, poor tracking
                        • Rigid or non-customisable campaign forms

                        • Contactless signup via QR code
                        • Secure & PCI-DSS compliant
                        • Real-time reporting dashboards
                        • Role-based access controls
                        • Customisable campaign forms
                        • Fundraiser rating
                        • Instant payment and validation

                        • Boost donor conversion & retention
                        • No long and arduous signup process
                        • Track team & campaign performance
                        • Scale easily with mobile-ready tools
                        • Safe and secure application
                        • No investment in devices
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                        Contact Centre We help you engage donors at every stage with a fully managed, secure, and scalable contact centre service. By combining revenue-generating calls with meaningful touchpoints, we boost retention while freeing your team to focus on core priorities.
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                        LadderPro LadderPro removes the financial barriers of donor acquisition by funding the high upfront costs, empowering non-profits to grow. With sustainable financing and stewardship support, you can expand your donor base while repaying the investment flexibly over time.

                        LadderPro funds the high upfront cost for acquisition, empowering non-profits to grow. By eliminating financial barriers, charities can focus on building a strong and sustainable regular giving donor base. We provide an al-in-one solution for donor acquisition, stewardship, and growth funding.

                          • Improved cash flow through sustainable financing: Avoid large upfront costs with our flexible funding — repay monthly while growing your donor base without financial strain.
                          • Strong partnership with top face-to-face marketing agencies: We partner with top recruiters globally, such as SalesWorks who deliver both quality and volume, to ensure the steady growth of your regular giving donor base.
                          • Donor stewardship management services: Our strategic partnership with SG Support provides effective donor stewardship and drives the positive ROI growth of your regular giving campaign.

                          LadderPro funds the initial cost of acquisition, so that charities start the campaign in a cashflow neutral position, repaying the investment over time. Find out more at LadderPro here.